Cody thinks Santa’s elves were slackin’ this year. First, when they packaged his new Star Wars Legos the Complete Saga game for the PS3, they didn’t ensure the disk was properly secured so it was free-floating in the box. He was so NOT OK with this even though the game was fine and him and I have played countless hours together since Christmas morning.) 🙂
The really cool remote control fighter helicopters he and Casey got from Santa Christmas morning lasted all of maybe 1 hour tops. For Cody, his lasted all of one take-off before it crashed and broke. We were so NOT OK with this. (We paid Santa’s elves $70.00 for the helicopter set).
THEN, the lamp/organizer/ipod speakers Sissa got for her birthday flat out didn’t work at all. No light. No music. Nada. WE were so NOT OK with that either.
All of the above did make for a fun day shopping yesterday though. We gave ‘the elves’ back the helicopters and let the boys pick out something else entirely. They ended up with nerf dart guns (Casey got two different dart guns, Cody got one gun, two dragon figurines, and one Star Wars figurine) and have had more enjoyment out of those dart guns in the last 12 hours than those stupid helicopters ever would have. (The helicopters sure were a neat idea though.) We also exchanged Sissa’s lamp/organizer/iPod speakers with one that worked.
During the exchange of her lamp, (at Burlington Coat Factory) we met the biggest slacker elf of all. Well at least the strangest ‘elf’. Possibly even a bi-polar elf. She was the oddest mixture of friendly and rude at the same time I think I’ve ever encountered.
She started off cheerful and greeted me kindly, asked how she could help, etc. But when she found out I wanted to exchange the lamp she frowned and examined the box and asked me accusingly,
“What happened to the box?”
There was nothing wrong with the box other than Sissa opened it on the seam instead of at the top. There were no dents, holes, etc. Nothing to indicate it had been dropped or damaged in any way. I shrugged and told her nothing was wrong with it and I have no idea why it was opened on the seam. I jokingly added that my kids always seem to open boxes in the most difficult way instead of the obvious/easier way. (You should see how they open cereal boxes… it’s baffling.) Checkout girl… er ‘efl’ just gave me blank stare. She didn’t think it was one bit funny. After she was done staring me down, she gave me a fake/sarcastic smile and another accusation:
“AND, I see you didn’t leave the UPC on the box.”
To which I explained, “Nope. It was a gift”. (I blinked back at her.)
She gave me a condescending look, rolled her eyes, and said in the snarkiest way possible,
“You could have scratched off the price instead while leaving the UPC intact.”
I just gaped at her and did not reward her with an answer. I’m the one who should be frustrated here, not her. AND. Once I purchase an item, I OWN it. If I want to take off the UPC and open the box in a strange way, that’s my prerogative. Where’s the apology about the broken item? Where’s the cheerful, kind person who greeted me not two minutes ago?
Did I mention I had the receipt? The receipt that was bar-coded? All she had to do was scan the receipt and item came up. Having the UPC wasn’t even needed to exchange the item. I kept my mouth shut not allowing her to ruin my good mood.
Once the exchange was complete she handed me the new lamp in a new bag, smiled genuinely and kindly wished us a very happy New Year. Not one hint of the snarky bitch she was being 2 minutes ago.